What Is Social Media?

Social media is nothing more than a technological means for facilitating communication. Through the use of internet based services like twitter, linkedin, facebook, and blogs, individuals and businesses can have meaningful interaction with people in ways that are not possible with traditional media outlets.

Information that used to take hours or even days to communicate can be exchanged in a matter of seconds. Businesses can now connect with their customers through social media and facilitate them with hands on participation in the development and marketing of their products and services. No longer do you have to wonder what your customers are thinking because through social media they can tell you in a matter of seconds.

Here is a great video explanation of Social Media: